Information We Collect
We collect a variety of information from our customers and visitors to the website. As described below, some information is automatically collected when you visit our website or purchase something, while other data is provided to us when you register or fill out forms, buy products or services, or communicate with us. We may also acquire information from third parties.
Information Collected Automatically
Whenever you visit our website, we automatically collect some information about your transactions with us and the way you use our website. This might include your IP address, the type of operating system and web browser you use, and related information. We also automatically track certain information about your activities on our website such as the pages you visit. If you are a registered Little Rock Printing customer, we link this automatically-collected data to the personal information we collect to help us customize your experience on our website and improve the way we serve you.
Information You Provide Us
If you provide us with personal information by filling out a form, registering for an account, making a purchase, or contacting us, we collect that data. For example, if you register on our website, we collect your name, e-mail address, and password. If you place an order with us, we collect the personal information you provide to us such as your shipping, billing, and payment information.
You may also have the option to store credit card data or other payment information to make it easier to purchase products or services from our website in the future. If you design and personalize a product, such as a business card, we collect the personal information you use to customize the product, such as the name of your business and your professional title. If you contact our customer service agents, you may also provide us with personal information that we collect.
From time-to-time, Little Rock Printing may give you the opportunity to participate in sweepstakes, contests, or surveys on our website. If you participate, we will collect specific and related personal information from you.
Information about Your Transactions with Us
When you purchase a product or service, we collect your order information, such as the type of product you purchased and what it costs.
Reviews and Public Forums
We may provide you with the opportunity to review our products or participate in public forums associated with the website. Since any reviews, posts, or comments will be public, you should use care before posting information about yourself online.
Additional Data We Collect
We may acquire additional info about our customers from third parties. We may combine this additional information with the existing information we collect about our customers.
Where we Process and Store Data
Little Rock Printing processes and stores data in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the website and providing your personal information to us, you are consenting to the transfer and processing of this information in jurisdictions outside your home country or jurisdiction.
Cookies and Similar Files
Our website uses “cookies” and similar files. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, Little Rock Printing assigns you a unique customer code. When you return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookies also allow us to recall your past activities, post your account data, and tailor site elements and special offers to you.
Most web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our website, including our Shopping Cart, will not work properly.
We also use ETags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the website. The ETag allows us to tailor the website and restore your preferences and past orders. Clearing your browser’s cache will delete any ETags.
If you receive emails from Little Rock Printing, we may use Web Beacons and similar technologies to allow us to track whether you have opened the message and whether you have clicked on links it contains.
You can learn more about targeted advertising, its benefits, and your choices here. The targeted advertising companies we work with are members of the Network Advertising Initiative. The NAI allows you to limit targeted advertising from its members by using an opt-out tool available on the NAI website.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment, payment processing, email delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personal information that we collect about you to these companies to enable them to perform these services.
Communicating with You
We use personal information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Third Party Offers
We may send you offers on behalf of third parties or promote such offers on our website. We do not share any personal information with these third parties unless you accept the offer or request additional information about it.
As described in more detail in the “Your Choices” section below, you can review and update your marketing preferences in the settings for your account on our website.
Law Enforcement and Protection of Little Rock Printing and our Customers
We may also disclose personal information in other circumstances as required by law. We also reserve the right to disclose your personal information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms & Conditions, or to protect the rights or property of Little Rock Printing or others.
Merger, Sale or Acquisition
In addition, it is possible that in the future another company may acquire Little Rock Printing or its assets, or that Little Rock Printing may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your personal information, may be transferred to the new business entity as one of Little Rock Printing’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.
Links to Third Party Products and Services
While you are visiting or using the website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your personal information.
Communications from Little Rock Printing: If you do not want to receive email communications from Little Rock Printing about our own or third-party products and services that may be of interest to you, you can update your preferences in your account settings on our website. You can also click on the unsubscribe link at the bottom of one of our emails. You can also request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by contacting us as described in the Contact Us section below.
Please be sure to provide your exact name, e-mail address, mailing address, and telephone number(s), and the list or lists you would like to be included on (Do-Not-Call, and/or Do-Not- Mail). Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our website, your orders or your account, or for similar transactional or administrative reasons.
Deactivation of Your Account
You may also request deactivation of your Little Rock Printing account by contacting Customer Service at [email protected] or by writing to the address below and requesting account deactivation. Please note that your personal information may remain in our archived records after your account has been deactivated.
If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can do so in your account settings section on our website. You may also request these changes by contacting Customer Service at (403) 269-7022 or writing to the address below.
Little Rock Printing
2222 Portland St SE
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information against loss, misuse, disclosure, and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website.
When you establish an account at Little Rock Printing, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish by going to your account settings on our website.
We take information security and privacy seriously, and our goal is to provide a safe and secure site for all users. To achieve this goal, we depend on our security program to identify and remediate security issues, and we utilize external security researchers to identify and report vulnerabilities.
Problems with Order Confirmations or Signing Up
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Service.
Little Rock Printing sends an email notification confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Little Rock Printing account. If you receive a confirmation for an order you did not place, please email us immediately using the contact information provided above.